Shipping & Delivery

Please note GODIVA products can only be shipped to addresses within Australia and New Zealand.

We ship with Australia Post Standard and& Australia Post Express. Orders over $90 are shipped at no cost. Otherwise, orders incur a shipping fee of $14.90.

Our delivery options may vary. View what's currently available at checkout as per your shipping location. 

Please see below for all shipping options and delivery timeframes: 
Cost
Delivery Timeframes
VIC, NSW QLD, SA, TAS WA
Express Delivery

Fixed delivery fee of $14.90 – Australia-wide.

Free for orders $90 and more.

1-2 business days 3-4 business days 7-10 business days
Next Day Delivery

Fixed delivery fee of $25 –Australia-wide.

Order must be placed before 12pm for next day delivery.

We do not ship Saturdays and Sundays

Next day* Please allow for 1-2 days from dispatch. Please allow 2 business days
Same Day Delivery (3 Hours) by Rendr

Costs vary per distance and location. Please see cost at checkout.

Order must be placed before 2pm for same day delivery.

If ordered before 2pm, your Same Day Delivery order will be delivered in 3 hours. You will be sent an email containing the tracking link for the delivery once the driver has picked up your order and your delivery is en route.

If ordered after 2pm, your Same Day Delivery order will be delivered the following day, within 3 hours of our opening hours.

Available in Victoria & NSW.

Click & Collect Free. Available in VIC only. Your Click & Collect order will be ready within 24 hours, however you will be notified by email (or SMS) when your order is ready for pick-up.

 *We use StarTrack Premium to ship next day priority packages from Victoria. Next Day applies to all Metropolitan Victoria and Sydney, however this may vary on your location.

Note shipping times excludes public holidays. During sale and promotional events, delivery may be longer than specified times.

WHEN WILL MY ORDER BE SENT?

From Monday to Friday, order before 11am (AEDT) and your order will be shipped that day (excluding public holidays). Otherwise, all orders are packed and sent next day.

If you select Next Day Delivery, we only ship Monday to Friday. If you place an order after 12pm on Friday-Sunday, your order will be dispatched Monday.

SAME DAY DELIVERY (3 HOURS)

Godiva offers Same Day Delivery (3 Hour) at checkout to selected locations in Metropolitan Melbourne and Greater Sydney postcodes.

Customers can place an order online, and at the checkout, select Same Day Delivery. Your order will be delivered to your door within 3 hours, as long as your order is placed before 2pm.

To ensure same day delivery, order must be placed before 2pm (AEDT). If your order is placed after 2pm, then the order will be delivered the following day, within 3 hours of the store's opening hours.

This service is available in selected postcodes and areas, across Metro Melbourne and Greater City Sydney. If the option is not available at checkout, then we cannot provide same day delivery to your desired address at this time. 

For more information on Same Day Delivery, read more here.

Delivery is a maximum of 20km distance from our dispatch locations. 

CLICK & COLLECT (VIC ONLY)

Click & Collect is now available – at no cost. Shop your favourite chocolate treats and gifts online and pick them up in-store, within 4 hours.

We are currently offering pickup at all Victorian stores:

To select Click & Collect, choose the 'Pickup' option at checkout when finishing your purchase.

If your product is stocked at a GODIVA store location, then it will be available for pick-up at the checkout. If a location is not listed, then the product in question is not available for pick-up. Your entire order must be available for pick-up otherwise you will not be able to collect at a location.

For more information on Click & Collect, read more here.

SHIPPING TO NEW ZEALAND

We ship to New Zealand using AusPost International Express. We offer free express shipping on all orders $150 AUD and above.

For orders under $150 AUD, we charge based on volume. These will be displayed at checkout prior to completing your order. Please see the below table for details.

 Up to 1kg

$25 AUD

Between 1,001g up to 1,999g

$35 AUD

2kg and over

$45 AUD

 

To avoid your package of chocolate getting detained at customs, we handle all the customs and duties directly with our fulfilment partner. Should there be any other issues that result in delays in delivery, your local customs office may be able to assist you with any further information regarding taxes, duties and customs.