Promotional Terms and Conditions

Godiva Australia Terms & Conditions follows the requirements of the Consumer Guarantees Act 1993.

By placing an order at godiva.com.au you are agreeing to all Godiva Australia terms & conditions and information on this page. Godiva Australia reserve the right to change any information on the godiva.com.au website at any time. Unless otherwise specified, all amounts shown on the godiva.com.au website are in Australian dollars (AUD).

Seasonal and Event Promotions 
From time to time Godiva Australia may run limited-edition or event-based promotions (e.g., Easter, Mother’s Day, Christmas, Valentine’s Day). Each will specify start/end dates, applicable products, and eligible sales channels.

Loyalty Program Offers
Loyalty reward redemptions and points promotions are governed by the Godiva Australia Loyalty Program Terms & Conditions. Points and promotions under the loyalty program are non-transferable and subject to expiry and eligibility rules.

Current Promotions

Free Express Shipping on orders $50+
Free Express Shipping when you sign up to the Godiva Australia mailing list and spend $50 or more in a single transaction. This offer only applies to the first purchase made online, and if the email is signed up to the mailing list at the time of purchase. Minimum spend applies after discounts and before shipping. Unique code will be sent by email or SMS upon sign-up and must be entered at checkout for the offer to apply. Offer valid for Australian deliveries only, and cannot be combined with other promotional codes, discounts or loyalty redemptions. One-time use per customer. Available online only for a limited time.

Mix & Match 3 x Labubu Tablets, 90g
6.32% off when you purchase any three (3) Labubu Chocolate Tablets for $70.00. Discount applied at checkout. Customer must add 3 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.

Mix & Match 2 x Labubu Gift Tins
8.04% off when you purchase any two (2) Labubu Masterpieces Gift Tins for $55.00. Discount applied at checkout. Customer must add 2 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.

30% Off Selected Alice's Tea Party Products
Enjoy 30% off selected Alice's Tea Party products, including:

• Alice's Tea Party Assortment, 9 Pieces | 82g
• Alice's Tea Party Selection, 6 Pieces | 61g

Discount applied at checkout. Discounted prices are as marked on selected products. Please note that selected Alice's Tea Party products have a short shelf life and a best before date of 24/06/2026. Offer available online and in-store while stocks last. Discount cannot be combined with loyalty rewards or any other offer and does not apply to previous purchases. Discounted items are final sale and are not eligible for refunds, returns, or exchanges. Offer valid until 24/06/2026 or while stocks last.

Easter Hatched Promo: 30% off selected Easter collection. Discounted prices are as marked in the product. Discount cannot be combined with other promotion and/or discounts, and does not apply to previous purchases. Available online and in store while stocks last.

Mix & Match 3 x Signature Tablets & Mini Bars 
16.2% off when you purchase any three (3) Signature Tablets and Mini Bars for $25.90. Discount applied at checkout. Customer must add 3 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.

Mix & Match 3 x Pearls, 43g
10% off when you purchase three (3) Pearls, 43g for $24.00. Discount applied at checkout. Customer must add 3 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.

Complimentary Extra Large Gift Bag
Spend $150 or more in a single transaction and receive a complimentary gift bag. For online orders, simply add to cart and the discount will be applied automatically at checkout. For in-store purchase, ask a staff member for your complimentary gift bag. Available online and in store while stocks last. No promo code required, discount applied automatically at checkout. One complimentary gift bag per transaction

Expired Promotions

Complimentary Pistachio & Kunafah Milk Chocolate Tablet, 122g
For every online order containing at least one eligible Pistachio-Filled (Milk or Dark) Chocolate Tablet with Crispy Kadayif, 180g, customers will receive one (1) complimentary Pistachio & Kunafah Milk Chocolate Tablet, 122g, while stocks last. Only one complimentary tablet may be redeemed per order.

Terms & Conditions

• This promotion is available exclusively for online purchases made via godiva.com.au.
• Only one (1) complimentary Pistachio & Kunafah Milk Chocolate Tablet, 122g can be redeemed per valid order, regardless of the quantity of eligible Pistachio-Filled (Milk or Dark) Chocolate Tablets with Crispy Kadayif, 180g purchased.
• Customer must add both the eligible Pistachio-Filled Chocolate Tablet, 180g and the complimentary Pistachio & Kunafah Milk Chocolate Tablet, 122g to cart for the complimentary tablet to be applied.
• This promotion cannot be used in conjunction with any other offer, promotion, discount, or voucher, unless otherwise stated.
• Complimentary tablets received as part of this promotion are not eligible for loyalty points accrual.
• Complimentary tablets are not transferable, exchangeable, or redeemable for cash or other products.
• Complimentary tablets cannot be exchanged or replaced.
  This promotion is valid for a limited time only and ends on 31 May 2026 at 11:59pm AEST, or while stocks last.
• Godiva Australia reserves the right to amend, suspend, or withdraw this promotion at any time without prior notice, subject to applicable laws.

Mother's Day Free Same Day Delivery on orders $50+.
Complimentary same day delivery, is available on orders of $50 or more placed before 2 PM from 9 AM, 8th May to 5 PM, 10th May 2026 (AEST). Orders placed after 2 PM on any day will still receive delivery, but it will be delivered the next day. 

Offer valid on eligible metropolitan postcodes only and while delivery capacity lasts. Minimum spend of $50 must be met after discounts and excludes gift cards. Same day delivery windows are subject to courier availability and cannot be guaranteed. Godiva reserves the right to withdraw or extend the offer at any time. For more information, please refer to our Same Day Delivery policy.

Mother’s Day Gift With Purchase
For every eligible Chocolate Gift Box purchased, customers will receive one (1) complimentary Ruby Chocolate G Cube (5 Pieces). Multiple qualifying purchases within a single transaction will receive a corresponding number of complimentary gifts, while stocks last.

Terms & Conditions

• This promotion is available exclusively for online purchases made via godiva.com.au.
• Customers who purchase items from the Chocolate Gift Boxes collection are eligible to receive the complimentary gift excluding G Cube Truffles collection.
• Customer must add selected gift box and Ruby Chocolate G Cube (5 Pieces) to cart for the complimentary gift to be applied.
• This promotion cannot be used in conjunction with any other offer, promotion, discount, or voucher, unless otherwise stated.
• Complimentary gifts received as part of this promotion are not eligible for loyalty points accrual.
• Complimentary gifts are not transferable, exchangeable, or redeemable for cash or other products.
• Complimentary gifts cannot be exchanged or replaced.
• This promotion is valid while stocks of the complimentary gift last.
• Godiva Australia reserves the right to amend, suspend, or withdraw this promotion at any time without prior notice, subject to applicable laws.
• Please note: The best before date for the Ruby Chocolate G Cube (5 Pieces) is 13 May 2026.

Easter Chocolate Eggs Mix & Match Promotion:

• Mix & Match 3 x Hollow Chocolate Egg (40g)
  15.82% off when you purchase any three (3) Hollow Eggs 40g for $25. Discount applied at checkout. Customer must add 3 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.
  
• Mix & Match 5 x Hollow Chocolate Egg (40g)
  19.19% off when you purchase any three (5) Hollow Eggs 40g for $40. Discount applied at checkout. Customer must add 5 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.
  
  
• Mix & Match 3 x Hollow Chocolate Egg (100g)
  5.66% off when you purchase any three (3) Hollow Eggs 100g for $45. Discount applied at checkout. Customer must add 3 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.
  
  
• Mix & Match 5 x Hollow Chocolate Egg (100g)
  9.43% off when you purchase any three (5) Hollow Eggs 100g for $40. Discount applied at checkout. Customer must add 5 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.
  
  
• Mix & Match 3 x Flavoured Eggs 100g
  6.69% off when you purchase any three (3) Flavoured Eggs 100g for $70. Discount applied at checkout. Customer must add 3 to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in store while stocks last.

Black Friday Sale Offer
The Godiva Australia Black Friday and Cyber Monday promotion begins at 12:00 a.m. AEDT on Friday 29 November 2025 and ends at 11:59 p.m. AEDT on Monday 2 December 2025. During the promotional period, customers will receive up to 25% off selected chocolate items, both in store and online at godiva.com.au.

This offer is valid only on selected products clearly marked as part of the promotion. The discount will be applied automatically at checkout and cannot be used in conjunction with any other offer, promotion, discount code, loyalty reward or voucher. Prices are as marked, while stocks last. 

Exclusions apply, including gift cards, Grand Place collection, Legendaires Truffles collection, Pearls 100g pouches, Pearls sold via the dispenser in store pouches and all café items. Corporate, bulk or resale orders are not eligible. Shipping fees are not included in this offer.

Godiva reserves the right to alter, extend or withdraw the promotion at any time without notice. Discount cannot be combined with loyalty rewards, and does not apply to previous purchases.  All purchases are subject to Godiva Australia’s standard Returns & Refunds Policy. Participation in this promotion constitutes acceptance of these terms and conditions.

30% off Christmas selected products when you preorder 
Selected Christmas products are available for advance purchase prior to their official release or arrival in Australia. By placing a preorder, you are securing product at this pricing before the item becomes available for general sale. This promotion runs from 11 November 2025 until 17 November 2025, 11.59PM AEDT, unless otherwise changed. 

The preorder campaign ends 17 November 2025, 11.59PM AEDT.

Preorders may be cancelled or refunded before dispatch by contacting Godiva Customer Care at customerservice@godiva.com.au. 

Christmas products excluded from 30% off promotion:

• Santa Masterpieces, 7 Pieces
• Elf Masterpieces, 7 Pieces
• Snowman Masterpieces, 7 Pieces
• Bûche de Noël Godiva Bear 2025, 304g
• Bûche de Noël Christmas Tree, 10 Pieces | 95g

If shopping in store:

To secure preorders in-store, customers must place orders with their email and phone number at the time of purchasing. 

If shopping online:

Estimated dispatch dates are shown on the product page and in your order confirmation email (for example: “Dispatching from 21 November 2025”) and are provided in good faith but may change due to shipping, customs, or production delays. If your order contains both in-stock and preorder products, your order will be sent one shipment when the preorder item has arrived. If you would like your order to ship separately, please contact Godiva Customer Care at customerservice@godiva.com.au to request this. 

Free express shipping applies to orders with a combined cart value of A$100 or more after discounts, within Australia. 

Buy 2 Domes, 120g and Save 15%
15% off when you purchase two (2) Domes, 120g for $26.90. Discount applied at checkout. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in-store while stocks last.

Buy 2 Masterpieces, 290g and Save 50%
50% off when you purchase two (2) Masterpieces, 290g for $20.00. Discount applied at checkout. Customer must add 2 (or more) to cart in order for discount to apply. Discounted prices are as marked in the product. Discount cannot be combined with loyalty reward, and does not apply to previous purchases. Available online and in-store while stocks last.

Mid-Autumn Festival Gift Box Giveaway
Terms and conditions apply. Competition will run 16/09/2025 8.30pm until 17/09/2025 8:30PM AEDT. Winner will be announced and notified at 12:00pm AEDT on Friday 19/09/2025. To claim prize winner must respond with delivery details within 5 days of being notified. If winner does not respond within 5 days of being notified, they will forfeit their prize and a new winner will be drawn. Prize cannot be exchanged for monetary value. Competition is open to Australian participants only. Entries must be submitted within promotional period to qualify. One entry per person. Competition and prize may be subject to change, modification, or cancellation at any time without notice.